Frequently Asked Questions - DMS

1. What is Document Management?

Document Management is the process of managing documents through their lifecycle, from inception through creation, review, storage, and dissemination, to their archival or disposal. It ensures documents are easily accessible, securely stored, and properly maintained, enhancing efficiency, compliance, and organization within a business.

2. What Document Formats Does ScanNplus Support?

ScanNplus supports a wide range of formats, including documents, spreadsheets, presentations, reports, forms, audio, video, artwork, photos, engineering documents, and drawings. It's user-friendly and accessible from anywhere via the Internet.

3. Main Features of ScanNplus DMS

ScanNplus DMS offers document security, easy upload, support for various formats, version control, organized folders, a document viewer, collaboration tools, indexing, audit logs, search and retrieval, and wide web access.

4. ScanNplus Supports Revision Control ?

ScanNplus offers a powerful revision control feature that automatically stores unlimited document versions. Users can easily revert to earlier versions, compare different versions, and audit changes. The Revision History tool displays every revision with dates, times, and authors.

5. Do You Have to Be a Computer Genius to Operate ScanNplus?

No. Any person who can operate and use internet/web-based applications will have no trouble quickly accessing the documents they are looking for. Our system is extremely user-friendly and easy to master.

6. Can I See Who Is Performing What Action on My Documents?

Yes. Audit logs in scanNplus provide a detailed account of operations performed on document classes and individual documents by various users. This feature helps establish accountability and estimate user effort. Actions are classified as user actions, document class actions, and document actions, with details displayed for the specified period.

7. How Secure Are My Documents in ScanNplus DMS?

ScanNplus ensures high security with unique user IDs and passwords, role-based permissions, and AES encryption. This means only authorized users can access, modify, or delete documents, keeping your data safe and secure.

8. Where Could We Install ScanNplus DMS Software?

We offer free installations at customer premises, including cloud-based installation and server installation. scanNplus DMS can also be installed on a customer's local system and accessed using a static IP address.

9. What is Workflow Management in ScanNplus?

ScanNplus DMS offers a configurable workflow management module. Design workflows, create custom data-entry fields, and set business rules for document flow. Gain full visibility of processes and address bottlenecks in real-time.

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